Process & Logistics

Custom Polos. Simplified.

Our 3-step process takes the complexity out of ordering custom embroidered polos for your team. We also offer a sublimation all over print polo line with a single piece minimum for sport teams and event crews.

Start Your Order
Custom embroidered polo shirts folded for team uniform delivery

"The most streamlined B2B ordering experience we've ever encountered."

Enterprise Client

Precision at Scale.

From initial selection to final stitch, Fortera Apparel manages every detail of your brand's physical presence.

Fabric swatches and polo collars
01

Choose Your Polo

Browse by fabric, style, or industry. See transparent pricing upfront. Embroidery minimum 20 pieces, sublimation minimum 1 piece.

Embroidery machine stitching logo
02

Upload Your Logo

Upload during checkout or email later. We digitize for FREE (normally $50 value). Digital mockup before production starts.

Polo shirt ready for shipping
03

We Handle the Rest

Embroidery at our Vietnam facility, sublimation printing at our Texas facility. Quality check every order. Total timeline 21 days from order to delivery worldwide.

The Fortera Standards.

Every order includes our signature white-glove service, ensuring your team looks impeccable from day one.

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Free Logo Digitizing

We convert your artwork into high-precision stitch data at no cost.

100% Remake Guarantee

If the delivered polos do not match the approved mockup, we remake the order at no cost.

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Ships worldwide

Full tracking included. Transparent rates at checkout based on weight and destination.

Logo Cloud Storage

Your digitized logo is saved securely in our vault. One-click reorders for new hires or department updates.

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Production Methods

Two Ways to Make Your Polo

Fortera Apparel offers two production methods for custom polo shirts: embroidery for classic team uniforms and sublimation (all over print) for bold full-color designs. Each method serves a different need, and the minimum order on each reflects how that production process actually works.

Embroidery is our flagship process for corporate teams, hotels, country clubs, and restaurants. Sublimation is built for sport teams, esports squads, event staff, and brand activations where bold visuals matter. The next sections explain how each method works and why the minimum order is set the way it is.

Embroidery vs Sublimation: How Each Method Works

Plain English explanations of what happens on our production floor and why each method has the minimum order it does.

How Embroidery Production Works (MOQ 20)

When you place a custom embroidered polo order, the first step is logo digitization. Your artwork (AI, EPS, SVG, PNG, or PDF) gets converted into a stitch file that tells the embroidery machine exactly where each needle drops, what color thread runs, and how dense the stitching should be. This is a one-time setup cost we cover for free, but the file itself takes our digitizing team real time to produce, regardless of whether you order 1 polo or 200.

Next comes machine setup. Our team programs the embroidery machine, threads the right color combinations, and calibrates the tension and hoop alignment. We also lay out the polo fabric pattern for cutting and prepare the inspection station. Whether the run is 1 polo or 20 polos, this setup takes nearly the same number of hours.

Once setup is done, the actual stitching begins. This is the part that scales with quantity: stitching 20 polos takes roughly 20 times the time as stitching 1, but it is a small fraction of total production time compared to the upfront setup. Every polo is then individually inspected for color match, alignment, stitch density, and finishing before it ships.

This is why our embroidery minimum is 20 pieces per design. It is not a sales tactic. It is the point where the per-piece price becomes fair, the setup investment makes sense for both sides, and we can deliver the same precision whether you order 20 or 200.

How Sublimation Production Works (MOQ 1)

Sublimation, also called all over print, is a different process entirely. Your design is printed onto a sheet of sublimation transfer paper at our Texas facility, then heat-pressed onto a polyester polo at around 400 degrees Fahrenheit. Under that heat, the ink converts from solid directly to gas and bonds permanently with the polyester fibers. The dye becomes part of the fabric itself, not a layer sitting on top.

Because the design lives on transfer paper, there is no machine reprogramming between polos. Each polo prints individually using the same setup, and the per-piece labor cost stays roughly constant regardless of order size. The colors are unlimited (any Pantone or HEX), the coverage is full shirt (front, back, sleeves, collar), and the fabric is a 92% polyester / 8% spandex performance blend with moisture-wicking and stretch.

Production scales linearly with quantity. There is no fixed setup overhead that needs to be spread across 20 pieces to make the math work, which is why we offer a single piece minimum on every sublimation order.

This is why our sublimation polo line ships from a single piece. Order 1 polo as a sample or 1,000 for a tournament, the per-piece price stays the same. The math just works differently.

Which Method Is Right for Your Team?

A side-by-side look at both methods. Pick the one that matches how your team will actually wear the polo.

Embroidery

Embroidered Polo Shirts

Minimum order: 20 pieces per design

  • Best for: Corporate teams, hotels, country clubs, restaurants, established uniforms
  • Logo coverage: Chest, sleeve, or collar (precision stitch)
  • Color limit: Up to 4 thread colors per design
  • Fabric: 55% Cotton / 40% Polyester / 5% Spandex
  • Fabric feel: Cotton softness with polyester structure
  • Production time: 21 days from approved mockup
  • Wash durability: Reinforced stitch, holds up for years
Browse Embroidered Polos
Sublimation

Sublimated All Over Print Polos

Minimum order: 1 piece

  • Best for: Sport teams, esports, event staff, brand activations, samples
  • Logo coverage: Full shirt (front, back, sleeves, collar)
  • Color limit: Unlimited Pantone or HEX
  • Fabric: 92% Polyester / 8% Spandex
  • Fabric feel: Lightweight, moisture-wicking, stretch
  • Production time: 21 days from approved mockup
  • Wash durability: Dye fused into fibers, will not crack or peel
Browse Sublimation Polos

Most of our customers order embroidery. The 20-piece minimum is the right size for a team that wears their uniform regularly: a hotel front desk, a service department, a country club staff, a restaurant crew. It is the order size where the per-piece price becomes fair, the production quality stays consistent, and your team has spares for new hires and replacements.

For one-off events, sport tournaments, or a single sample, sublimation gives you the flexibility to order exactly what you need. Different production process, different math, same 21-day delivery worldwide.

Production Timeline

A transparent window into our manufacturing floor. Total 21 days from order to delivery.

1

Day 1-2

Digital mockup of your logo on the polo, delivered to your inbox for review.

2

Day 2-3

You approve the proof or request revisions at no charge. Production starts only after approval.

3

Day 3-17

Embroidery at our Vietnam facility, sublimation printing at our Texas facility. Individual quality inspection on every polo.

4

Day 17-21

Shipped to your door with full tracking worldwide.

Frequently Asked Questions

What is the Minimum Order Quantity (MOQ)?
Embroidered polo shirts have a 20-piece minimum per design. Sublimation all over print polo shirts have a 1-piece minimum. Per-piece price is shown live on every product page. For orders over 100 pieces or multiple designs, email support@forteraapparel.com with your projected quantity and we will send a custom quote.
Why is the minimum order 20 pieces for embroidered polos?
Each embroidered design requires upfront work that does not scale per piece: converting your logo to a stitch file, programming the embroidery machine, threading the right color combinations, and setting up the fabric pattern. Cutting and sewing 1 polo takes nearly the same setup time as cutting 20. The 20-piece minimum is the order size where production becomes economically sound and we can give you a fair per-piece price. It is the smallest order where our quality investment makes sense for both sides, and where the per-piece price starts dropping as you add quantity.
Why is the sublimation polo line single-piece minimum but embroidery is 20?
The two production methods work differently. Sublimation prints your design onto transfer paper, then heat-presses it onto polyester fabric, with each polo printed individually using the same setup. There is no fixed overhead per design that needs to be spread across multiple pieces. Embroidery requires logo digitization, machine programming, color setup, and fabric layout that takes the same time whether you stitch 1 polo or 100. With sublimation, the per-piece cost stays the same at quantity 1 and quantity 1,000. With embroidery, the per-piece setup investment is spread across the 20-piece run, which is why the minimum order makes the math work.
What logo formats do you accept?
We prefer vector files (.AI, .EPS, or .PDF), but we can work with high-resolution .PNG or .JPG files. Our digitizing team will handle the conversion to embroidery formats for you for free.
Can I see what my logo will look like before production?
Yes. We send a free high-resolution digital mockup that shows your logo's exact thread colors, placement, scale, and stitch density on the polo. It's the same digital proof we use internally to approve every order. If your delivered polos don't match the mockup, we remake the order at no cost.
How long does production take?
Total timeline is 21 days from order to delivery: 1-3 days for digital proof and approval, 14 days for production and quality inspection, 4 days for shipping. For rush deadlines, email support@forteraapparel.com upfront.

Ready to Elevate Your Team?

Browse our embroidered polo collection for classic team uniforms, or check our sublimation polo line for bold full-color designs from a single piece.