Process & Logistics

Custom Polos. Simplified.

Our 3-step process takes the complexity out of ordering custom embroidered polos for your team. We also offer a sublimation all over print polo line with a single piece minimum for sport teams and event crews.

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Custom embroidered polo shirts folded for team uniform delivery

"The most streamlined B2B ordering experience we've ever encountered."

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Production Methods

Two Ways to Make Your Polo

Fortera Apparel offers two production methods for custom polo shirts: embroidery (MOQ 20) and sublimation (MOQ 1). Both polos are cut and sewn for your order. The two minimums are not sales tactics. They reflect how each production process actually works on our factory floor.

Embroidery is our flagship process for corporate teams, hotels, country clubs, and restaurants that want a classic uniform standard. Sublimation is built for sport teams, esports squads, event staff, and brand activations that need bold full-color visuals or a single sample.

How Each Method Is Made

Plain English explanations of what happens on our production floor and why each method has the minimum order it does.

How Embroidered Polos Are Made (MOQ 20)

Every Fortera embroidered polo is cut and sewn from raw fabric rolls at our facility, not embroidered onto ready-made blank polos. When you place an embroidery order, the fabric roll comes off the shelf, gets laid across the cutting table, and our team marks up polo patterns (front panel, back panel, two sleeve panels, collar, cuffs, plackets) for every size in your order.

Fortera worker cutting navy polo fabric from raw fabric rolls with pattern templates
Step 1: Cutting polo panels from raw fabric rolls
Industrial sewing station stitching polo panels together at Fortera facility
Step 2: Sewing panels across 8-12 stations
Multi-head embroidery machine adding company logo onto finished cut and sewn polo shirt
Step 3: Embroidery logo (final step)

Before a single polo is stitched, your logo is digitized into an embroidery program: every stitch, color change and density is set for each logo position. The embroidery hoops and machine heads are then set up for each position on the polo. That setup takes nearly the same time whether you order 1 polo or 20.

Once panels are cut, the sewing step begins. Panels are stitched together on industrial sewing machines: shoulders, side seams, collar attachment, sleeve insertion, hem finishing, placket construction, and buttonhole formation. Each polo goes through 8 to 12 sewing stations before it is a finished garment.

After sewing, the embroidery step runs. Your logo file gets loaded onto the embroidery machine, threads are calibrated to your Pantone colors, and each polo is hooped and stitched one by one. Programming your logo and setting up the hoops for each position is the main reason embroidery has a minimum order.

This is why our embroidery minimum is 20 pieces per design. The stitch program, the hoop setup and a color-matched fabric batch take the same work for 1 polo as for 20. We cover that setup ourselves, so you never pay a setup or digitizing fee, and 20 pieces is the smallest batch where it works for both sides. Styles with a striped collar (two or more separated stripes) start at 50 pieces.

How Sublimation Polos Are Made (MOQ 1)

Sublimation is a different process entirely. Your design is printed digitally onto the fabric, 92% polyester / 8% spandex performance knit, and the printed fabric is then cut and sewn into your polo. A digital print needs no stitch program and no hoop setup, and every polo prints from the same file. That is why the minimum is 1.

Industrial roll-to-roll sublimation printer producing all-over-print designs at Fortera facility
Industrial sublimation printer producing all-over-print designs

When your sublimation order comes in, we print your design onto sublimation transfer paper, lay it on the polyester fabric, and run it through a heat press at around 400 degrees Fahrenheit. Under that heat, the ink converts from solid directly to gas and bonds permanently with the polyester fibers. The dye becomes part of the fabric itself, not a layer sitting on top.

Each polo prints individually from the same digital file, so there is no setup that needs to be spread across 20 pieces. Order 1 polo as a sample or 1,000 for a tournament, and orders of more than 20 pieces get a better price per piece.

This is why sublimation ships from a single piece. Different production process, different economics, different math.

Which Method Is Right for Your Team?

A side-by-side look at both methods. Pick the one that matches how your team will actually wear the polo.

Embroidery

Embroidered Polo Shirts

Minimum order: 20 pieces per design

  • Production method: Cut and sew, logo embroidered
  • Best for: Corporate teams, hotels, country clubs, restaurants, established uniforms
  • Logo coverage: Chest, sleeve, or collar (precision stitch)
  • Color limit: Up to 4 thread colors per design
  • Fabric: 65% cotton / 35% polyester (CVC)
  • Fabric feel: Cotton softness with polyester structure
  • Production time: 12 to 18 business days from approved mockup
  • Wash durability: Reinforced stitch, holds up for years
Browse Embroidered Polos
Sublimation

Sublimated All Over Print Polos

Minimum order: 1 piece

  • Production method: Fabric printed digitally, then cut and sewn
  • Best for: Sport teams, esports, event staff, brand activations, samples
  • Logo coverage: Full shirt (front, back, sleeves, collar)
  • Color limit: Unlimited Pantone or HEX
  • Fabric: 92% Polyester / 8% Spandex
  • Fabric feel: Lightweight, moisture-wicking, stretch
  • Production time: 12 to 18 business days from approved mockup
  • Wash durability: Dye fused into fibers, will not crack or peel
Browse Sublimation Polos

Most of our customers order embroidery. The 20-piece minimum is the right size for a team that wears their uniform regularly: a hotel front desk, a service department, a country club staff, a restaurant crew. It is the order size where the embroidery setup works, the per-piece price becomes fair, and your team has spares for new hires and replacements.

For one-off events, sport tournaments, or a single sample, sublimation gives you the flexibility to order exactly what you need. Different production process, different math, same 12 to 18 business day delivery worldwide.

Precision at Scale.

From initial selection to final stitch, Fortera Apparel manages every detail of your brand's physical presence.

Fabric swatches and polo collars
01

Choose Your Polo

Browse by fabric, style, or industry. See transparent pricing upfront. Embroidery minimum 20 pieces, sublimation minimum 1 piece.

Embroidery machine stitching logo
02

Upload Your Logo

Upload during checkout or email later. We digitize for FREE (normally $50 value). Digital mockup before production starts.

Polo shirt ready for shipping
03

We Handle the Rest

Hand-finished tailoring and embroidery at our Vietnam workshop, DTF printing at our Houston, Texas print facility. Quality check every order. Total 12 to 18 business days from approved mockup to delivery worldwide.

The Fortera Standards.

Every order includes our signature white-glove service, ensuring your team looks impeccable from day one.

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Free Logo Digitizing

We convert your artwork into high-precision stitch data at no cost.

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100% Remake Guarantee

If the delivered polos do not match the approved mockup, we remake the order at no cost.

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Ships worldwide

Full tracking included. Transparent rates at checkout based on weight and destination.

Logo Cloud Storage

Your digitized logo is saved securely in our vault. One-click reorders for new hires or department updates.

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Production Timeline

A transparent window into our manufacturing floor. Total 12 to 18 business days from approved mockup to delivery.

1

Within 24 hours

Digital mockup of your logo on the polo, delivered to your inbox for review.

2

Your approval

You approve the proof or request revisions at no charge. Production starts only after approval.

3

Business days 1-10

Hand-finished tailoring and embroidery at our Vietnam workshop, DTF printing at our Houston, Texas print facility. Individual quality inspection on every polo.

4

Business days 12-18

Delivered to your door with full tracking worldwide.

Frequently Asked Questions

What is the Minimum Order Quantity (MOQ)?
Embroidered polo shirts have a 20-piece minimum per design (styles with a striped collar start at 50). Sublimation all over print polo shirts have a 1-piece minimum. Per-piece price is shown live on every product page. For orders over 100 pieces or multiple designs, email support@forteraapparel.com with your projected quantity and we will send a custom quote.
Why is the minimum order 20 pieces for embroidered polos?
The 20-piece minimum comes from the embroidery setup. Every embroidered logo is digitized into a stitch program, and the hoops and machine heads are set up for each logo position, which takes nearly the same time for 1 polo as for 20. The polos are also cut and sewn as one color-matched batch. We cover that setup ourselves, with no setup or digitizing fee, and 20 pieces is the order size where it works, the per-piece price becomes fair, and you get spares for new hires and replacements. The per-piece price drops further at 50, 100, and 200 quantities.
Why is the sublimation polo line single-piece minimum but embroidery is 20?
The two decoration methods work differently. Sublimation prints your design digitally onto the polyester fabric before the polo is cut and sewn, so every polo prints from the same file with no stitch program or hoop setup. Embroidery needs your logo digitized into a stitch program and the hoops set up for each logo position before the first polo is stitched. That setup takes the same time for 1 polo or 20, so embroidery starts at 20 pieces while sublimation starts at 1. Both get a better price per piece as you order more.
What logo formats do you accept?
We prefer vector files (.AI, .EPS, or .PDF), but we can work with high-resolution .PNG or .JPG files. Our digitizing team will handle the conversion to embroidery formats for you for free.
Can I see what my logo will look like before production?
Yes. We send a free high-resolution digital mockup that shows your logo's exact thread colors, placement, scale, and stitch density on the polo. It's the same digital proof we use internally to approve every order. If your delivered polos don't match the mockup, we remake the order at no cost.
How long does production take?
Total timeline is 12 to 18 business days from approved mockup to delivery, including production, quality inspection and shipping. For rush deadlines, email support@forteraapparel.com upfront.

Ready to Elevate Your Team?

Browse our embroidered polo collection for classic team uniforms, or check our sublimation polo line for bold full-color designs from a single piece.